Shipping policy
Dear valued customers, we kindly ask you to thoroughly review our policy, especially regarding our fulfillment period. Please be aware that we cannot be held responsible for any misconceptions regarding delivery dates if the policy has not been read carefully.
Please be aware that delivery dates are estimates, and the actual delivery timing can vary, potentially arriving earlier or being subject to slight delays. This variation can be due to factors beyond our control, such as adverse holidays, weather conditions or other unforeseen issues.
Processing times are consistent for both standard and express shipping and are distinct from shipping times. Shipping time refers to the period after the order has been fulfilled and collected by the carrier, during which the package is in transit. No matter which shipping option you select, the processing duration will be consistent.
US / Canada / Europe
| Fulfilling time: | 1 - 3 business days |
| Shipping: | 1 - 5 business days |
| Express shipping: | 1 - 3 business days |
Other countries:
| Fulfilling time: | 1 - 3 business days |
| Shipping: | 2 - 8 business days |
| Express shipping: | 2 - 6 business days |
Customs Duties EU & Other Countries:
From July 1, 2021, VAT will be charged on all commercial goods imported into the EU, regardless of value. We don't charge any import tax/vat/duty at the checkout. The buyer is responsible to pay the duty/import tax upon delivery.
You may be responsible for paying duty taxes when your item arrives. The duty tax rate may vary depending on the country.
VIOSSI is not responsible for any customs fees, import duties, taxes or any other charges that may be imposed on your order.