Our policy lasts 7 days. If 7 days have gone from the day the order was received, unfortunately we can’t offer you a refund or exchange.

Since you make an order and accept responsibility , please make sure you choose correct sizemodel and type.

We do ship items for free, but in case of returns/exchange shipping fees are covered from your end. 

NON-US: You will have to send a good to fulfillment center which will redirect the apparel to our warehouse. 

 

RETURN & EXCHANGE

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

RETURN: We charge 20% re-stocking for returns. Shipping costs non-refundable.

EXCHANGE: You need to ship item back to our warehouse in Denver, CO. As soon as we receive it, we will send you bigger/smaller size.

NON-US: For some countries we charge extra fees for shipping an exchanged product. 

Consider using a trackable shipping service.  

If you need any additional information, please contact our customer support representative info@viossi.com

 

Last updated: 15 MARCH 2021